Those Pesky Diagnostic Fees
One of the more common questions we are asked is, “can you waive my diagnostic charge if I let you repair my vehicle?” Unfortunately, the answer is no. Many of our customers are unsure why we charge the fee. Simply put, the fee pays for the technicians time, experience and knowledgeThe Crux of the Matter
The Cruz of the Matter
The next step is the most critical and lies at the heart of the diagnosis. Once the codes are removed from the computer, our technicians use their knowledge and experience to diagnose the problem. This can be relatively involved and time consuming. This is primarily what is covered by the diagnostic fee. Once that is completed, we can provide an estimate for any necessary repairs. Again, pulling the codes from the computer does not equate to a diagnosis. We will perform that step at no charge.
Fix The Car, But Drop the Charge
You might ask, “why do some shops choose to drop their fee?” Studies have shown that they don’t actually drop the fee, but include it in the labor portion of any recommended repairs. This doesn’t happen in every case, but we believe that it happens in most cases. We would rather remain transparent with our customers so they know exactly what they are paying for and why.
Warranty and Repair
So, the next time you have to pay for a diagnosis for your car repair, remember that the charge is paying for something important. Additionally, Mattei’s Garage will provide a warranty for the diagnosis. That means you aren’t liable for the work we if we do not diagnose your problem correctly.
So, if your cars starts acting up, or the check engine light pops on, don’t stress. Just call Mattei’s Garage! We are open from 8-6 Monday through Friday, and can solve most all your car problems.
When you are searching for “auto repair Memphis” when its time to have your oil changed, look no further than Mattei’s Garage, where our service is exceptional! We have been serving the Memphis community since 1972. We attribute our longevity to, among other things, our focus on exceptional service. Whether you are in need of basic our more critical auto repair, we can help.
Most of our competitors focus on factory maintenance schedules when they change your oil. However, we provide extra service of your vehicle in addition to referencing factory recommendations. In other words, we changing the oil is just part of our service. We actually perform a multipoint inspection that others do not. That’s why our oil service takes about an hour as opposed to a 20 minute oil change. In fact, many of the things we check are covered in a 25,000 or 50,000 mile maintenance cycle. We do these things each time we perform an oil service. However, the cost is about what others might charge for an oil change.
So, when its time for your next oil change, don’t take a chance searching for auto repair Memphis or auto repair near me, just call Mattei’s Garage. Lastly, for a complete list of the services we provide just click here
We can be reached by calling 901-683-3158 or on the web at www.matteisgarage.com.
When the check engine light appears on your dash, lots of anxiety can build as you wonder “what is happening with my car?” The prospect of an arduous trip to the dealership, or a visit to the local parts store for check engine light service will only add to your frustration. Mattei’s Garage can handle these issues for you. Additionally, we will make it seamless so you will understand what, if any problems you might face. Most problems that illuminate the check engine light could be minor. The following link provides some detailed information about what could be wrong with the car: Check Engine Light Causes.
When you visit us for check engine light service, we will answer several questions that others may not, and, the check engine service is always performed at no charge. Once we retreive the codes from your car’s computer, we can provide some insight as to what, if anything may be wrong with your vehicle. If necessary, we will be happy to diagnose your problem, and provide any necessary repair your vehicle might require. Parts retailers cannot do that. Don’t forget that they sell parts, we provide services to repair your car.
So, the next time you notice our check engine light come on, just call or drop by for our check engine light service and we will be happy to help you. In addition to this service, we provide all type of basic automotive repair in Memphis, and we have been doing so since 1972.
If you haven’t visited lately, give us a try. We have lots of cool pictures and a few stories regarding good maintenance habits, a key for vehicle longevity. We believe that our basic maintenance is a cut above our competitors. We perform numerous routine checks as part of our service that hopefully, helps us identify small problems before they become big problems. Our competitors typically will just check mileage and make recommendations accordingly. We know our system is best for you. Mattei’s Garage Website
When Ford revealed a new Bullitt Mustang in the beginning of 2018, Ford Motor Company used one of the originals cars from the movie to spice up interest. Two Mustangs were used in the filming of BullittNow, that car is headed to auction.
The iconic pony car could become the most expensive Mustang ever. Estimates suggest it could fetch in excess of $2.2 million, which would break the record for Mustang sales.
Ford’s sports car is an American Classic. Only the Chevrolet Corvette has been around longer. However, Chevy is trying to boost sales for its lagging Camaro by offering big discounts to Mustang owners if the swap them for Camaros. The interest in the Bullitt Mustang suggest otherwise. Check out the link below from Car and Driver. The article has lots of good stuff on the Bullitt and the auctions.
When you chose a local car service facility for your maintenance and repair, be certain they are checking your vehicle thoroughly. It is hard to find issues during a 15-20 minute oil change, because there just isn’t enough time. Our techs check for problems, and then employ the proper fixes. A few of the things we always inspect include:
- Brakes
- Tires
- Fluids
- Filters
- Battery
- Shock and Struts
- Belts and Hoses
We look at all these systems in addition to replacing the engine oil and filter as part of our basic maintenance. This kind of work cannot be completed during a typical 20 minute oil change. So, instead of searching for “a shop near me,” the next time your car needs maintenance, just call Mattei’s @901.683.3158
Remembering a simpler time. Courtesy of the Wall Street Journal.
For further reading and more pictures, click the link: A Road Trip with Retro Charm
Link to this post
It’s official, Mattei’s Garage is a winner because you, our neighboors and customers, has said so! Consequently, only 1% of all businesses win this award, and Mattei’s Garage is one of them. We are grateful that you think of us for your automobile repair needs. We believe that our service and maintenance is second to none, and certainly, our customers agree. Call Mattei’s Garage with questions about your vehicle at 901-683-3158, or just come on over. We are in the neighboorhood.
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Proper maintenance of your tires will help to increase their life along with ensure proper driving safety. Worn or improperly inflated tires can affect safety and fuel economy. The following procedures should be performed regularly to properly maintain your tires:
Inflation – Your tires should be inflated to the proper pressure, which is typically listed on the door frame of the driver’s door. If the proper pressure is not listed, inflating to 36-38 PSI is satisfactory. If tires are over or under inflated, the will not wear properly and could affect the driving performance and safety
Rotate and Balance – Tires should be rotated AND balanced regularly. We recommend doing this every other oil service (about 8,000 miles). Failure to do so can shorten tire life. Note that just performing a rotation is not satisfactory. It is important to balance the tires as well. You should balance your tires whenever you get a new tire, or remount a tire that has been removed for any reason
Inspection – It is important to inspect your tires regularly to insure they aren’t worn or rotten. Driving on worn or rotten tires can be dangerous, especially at highway speeds. A blow out can cause severe damage to your vehicle, even if you aren’t involved in an accident. Tire inspection is part of our basic oil service and we perform a tire inspection each time we service your vehicle. Please contact us regarding our oil service or if you have concerns about your tires or your vehicle. You can call #Matteisgarage at 901-683-3158 or email larry@matteisgarage.com.
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